top of page
  • Instagram
  • Pinterest
  • Facebook
Gradient Strip

STORE POLICY

At Penny’O, we want you to absolutely love your purchase! However, if something isn’t quite right, we’re here to help. Return

​

At Penna'e, we want you to absolutely love your purchase! However, if something isn’t quite right, we’re here to help.

Returns for Store Credit Only

We do not offer cash or card refunds. All eligible returns will be issued as store credit only.

Return Guidelines:

  • Items must be returned within 7 days of delivery.

  • Items must be unworn, unwashed, and in their original condition with all tags attached.

  • Sale or clearance items are final sale and cannot be returned.

  • Store credit will be issued via email in the form of a gift card or discount code, which never expires.

How to Start a Return:

Please contact us at pennyonthe@gmail.com with your order number and reason for return. Once approved, we’ll guide you through the next steps.

Return Shipping:

Customers are responsible for return shipping costs. We recommend using a trackable shipping service, as Penny’O is not responsible for lost or stolen packages.

​

bottom of page